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New Mexico Senior Care Resources

Connect with local aging services, Medicare counseling, elder advocates, and state-specific programs in New Mexico.

Find Local Services

Eldercare Locator

1-800-677-1116

Medicare Help

New Mexico State Health Insurance Assistance Program (SHIP)

1-800-432-2080

Care Advocate

LTC Ombudsman

1-866-451-2901

Report Abuse

Adult Protective Services

1-866-654-3219

New Mexico State Unit on Aging

New Mexico Aging and Long-Term Services Department

The State Unit on Aging is the primary state agency responsible for coordinating aging services throughout New Mexico. They oversee the network of Area Agencies on Aging, develop state plans, and advocate for older adults at the state level.

Key Resources in New Mexico

Area Agencies on Aging (AAA)

Area Agencies on Aging are local or regional offices that provide direct services and coordinate care for seniors in your community. Services typically include:

  • Information and assistance with finding services
  • Care coordination and case management
  • Meal programs (home-delivered and congregate)
  • Transportation assistance
  • Caregiver support and respite services
  • Evidence-based health and wellness programs

To find your local Area Agency on Aging:

Search by Zip Code on Eldercare Locatoror call1-800-677-1116

State Health Insurance Assistance Program (SHIP)

New Mexico State Health Insurance Assistance Program (SHIP)

Free, unbiased Medicare counseling from certified volunteers and staff. SHIP can help you understand:

  • Original Medicare vs. Medicare Advantage
  • Medicare Part D prescription drug coverage
  • Medigap supplemental insurance options
  • Medicare billing and appeals
  • Programs for people with limited income (Extra Help, MSP)

Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman advocates for residents of nursing homes, assisted living facilities, and other long-term care settings. Ombudsmen can help with:

  • Investigating and resolving complaints about care
  • Addressing concerns about residents' rights
  • Mediating disputes between residents and facilities
  • Providing information about long-term care options
  • Assisting with facility transitions

Adult Protective Services (APS)

Adult Protective Services investigates reports of abuse, neglect, or exploitation of vulnerable adults. Contact APS if you suspect:

  • Physical abuse: Hitting, slapping, restraining, or causing physical harm
  • Emotional abuse: Threats, intimidation, humiliation, or isolation
  • Financial exploitation: Unauthorized use of funds, property, or assets
  • Neglect: Failure to provide necessary care, food, shelter, or medical attention
  • Self-neglect: An adult's inability to care for themselves

Report Elder Abuse Immediately:

1-866-654-3219

New Mexico-Specific Programs

Medicaid Home and Community-Based Services Waivers

New Mexico offers Medicaid waiver programs that provide home and community-based services as an alternative to nursing home care. These programs help eligible seniors receive care at home.

Available Waivers in New Mexico:

  • Community Benefit (CB) Waiver
  • Coordination of Long-Term Services (CoLTS) Waiver

For more information about eligibility and services, contact your local Area Agency on Aging or the State Unit on Aging.

New Mexico Highlights

  • 6 Planning and Service Areas cover the state
  • Multicultural approach including Native American services
  • Structured Family Caregiving provides paid family support

Additional Resources

Alzheimer's Association - New Mexico Chapter

Support groups, education programs, and resources for families affected by Alzheimer's and dementia.

New Mexico Veterans Services

State Veterans Affairs offices and State Veterans Homes for veterans and their families.

Find State Veterans Homes

BenefitsCheckUp

Find federal, state, and local benefit programs for seniors with limited income in New Mexico.

Check Eligibility