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North Carolina Senior Care Resources

Connect with local aging services, Medicare counseling, elder advocates, and state-specific programs in North Carolina.

Find Local Services

Eldercare Locator

1-800-677-1116

Medicare Help

Seniors' Health Insurance Information Program (SHIIP)

1-855-408-1212

Care Advocate

LTC Ombudsman

1-919-855-3400

Report Abuse

Adult Protective Services

1-800-662-7030

North Carolina State Unit on Aging

North Carolina Division of Aging and Adult Services

The State Unit on Aging is the primary state agency responsible for coordinating aging services throughout North Carolina. They oversee the network of Area Agencies on Aging, develop state plans, and advocate for older adults at the state level.

Key Resources in North Carolina

Area Agencies on Aging (AAA)

Area Agencies on Aging are local or regional offices that provide direct services and coordinate care for seniors in your community. Services typically include:

  • Information and assistance with finding services
  • Care coordination and case management
  • Meal programs (home-delivered and congregate)
  • Transportation assistance
  • Caregiver support and respite services
  • Evidence-based health and wellness programs

To find your local Area Agency on Aging:

Search by Zip Code on Eldercare Locatoror call1-800-677-1116

State Health Insurance Assistance Program (SHIP)

Seniors' Health Insurance Information Program (SHIIP)

Free, unbiased Medicare counseling from certified volunteers and staff. SHIP can help you understand:

  • Original Medicare vs. Medicare Advantage
  • Medicare Part D prescription drug coverage
  • Medigap supplemental insurance options
  • Medicare billing and appeals
  • Programs for people with limited income (Extra Help, MSP)

Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman advocates for residents of nursing homes, assisted living facilities, and other long-term care settings. Ombudsmen can help with:

  • Investigating and resolving complaints about care
  • Addressing concerns about residents' rights
  • Mediating disputes between residents and facilities
  • Providing information about long-term care options
  • Assisting with facility transitions

Adult Protective Services (APS)

Adult Protective Services investigates reports of abuse, neglect, or exploitation of vulnerable adults. Contact APS if you suspect:

  • Physical abuse: Hitting, slapping, restraining, or causing physical harm
  • Emotional abuse: Threats, intimidation, humiliation, or isolation
  • Financial exploitation: Unauthorized use of funds, property, or assets
  • Neglect: Failure to provide necessary care, food, shelter, or medical attention
  • Self-neglect: An adult's inability to care for themselves

Report Elder Abuse Immediately:

1-800-662-7030

North Carolina-Specific Programs

Featured Programs

Community Alternatives Program (CAP)

Medicaid waiver for disabled adults and elders at risk of nursing home placement

Medicaid Home and Community-Based Services Waivers

North Carolina offers Medicaid waiver programs that provide home and community-based services as an alternative to nursing home care. These programs help eligible seniors receive care at home.

Available Waivers in North Carolina:

  • Community Alternatives Program (CAP)

For more information about eligibility and services, contact your local Area Agency on Aging or the State Unit on Aging.

North Carolina Highlights

  • 16 Area Agencies on Aging across the state
  • Aging and Disability Resource Centers (ADRCs)
  • NC FAST (Families Accessing Services through Technology)

Additional Resources

Alzheimer's Association - North Carolina Chapter

Support groups, education programs, and resources for families affected by Alzheimer's and dementia.

North Carolina Veterans Services

State Veterans Affairs offices and State Veterans Homes for veterans and their families.

Find State Veterans Homes

BenefitsCheckUp

Find federal, state, and local benefit programs for seniors with limited income in North Carolina.

Check Eligibility