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Virginia Senior Care Resources

Connect with local aging services, Medicare counseling, elder advocates, and state-specific programs in Virginia.

Find Local Services

Eldercare Locator

1-800-677-1116

Medicare Help

Virginia Insurance Counseling and Assistance Program (VICAP)

1-800-552-3402

Care Advocate

LTC Ombudsman

1-804-662-9333

Report Abuse

Adult Protective Services

1-888-832-3858

Virginia State Unit on Aging

Virginia Department for Aging and Rehabilitative Services

The State Unit on Aging is the primary state agency responsible for coordinating aging services throughout Virginia. They oversee the network of Area Agencies on Aging, develop state plans, and advocate for older adults at the state level.

Key Resources in Virginia

Area Agencies on Aging (AAA)

Area Agencies on Aging are local or regional offices that provide direct services and coordinate care for seniors in your community. Services typically include:

  • Information and assistance with finding services
  • Care coordination and case management
  • Meal programs (home-delivered and congregate)
  • Transportation assistance
  • Caregiver support and respite services
  • Evidence-based health and wellness programs

To find your local Area Agency on Aging:

Search by Zip Code on Eldercare Locatoror call1-800-677-1116

State Health Insurance Assistance Program (SHIP)

Virginia Insurance Counseling and Assistance Program (VICAP)

Free, unbiased Medicare counseling from certified volunteers and staff. SHIP can help you understand:

  • Original Medicare vs. Medicare Advantage
  • Medicare Part D prescription drug coverage
  • Medigap supplemental insurance options
  • Medicare billing and appeals
  • Programs for people with limited income (Extra Help, MSP)

Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman advocates for residents of nursing homes, assisted living facilities, and other long-term care settings. Ombudsmen can help with:

  • Investigating and resolving complaints about care
  • Addressing concerns about residents' rights
  • Mediating disputes between residents and facilities
  • Providing information about long-term care options
  • Assisting with facility transitions

Adult Protective Services (APS)

Adult Protective Services investigates reports of abuse, neglect, or exploitation of vulnerable adults. Contact APS if you suspect:

  • Physical abuse: Hitting, slapping, restraining, or causing physical harm
  • Emotional abuse: Threats, intimidation, humiliation, or isolation
  • Financial exploitation: Unauthorized use of funds, property, or assets
  • Neglect: Failure to provide necessary care, food, shelter, or medical attention
  • Self-neglect: An adult's inability to care for themselves

Report Elder Abuse Immediately:

1-888-832-3858

Virginia-Specific Programs

Medicaid Home and Community-Based Services Waivers

Virginia offers Medicaid waiver programs that provide home and community-based services as an alternative to nursing home care. These programs help eligible seniors receive care at home.

Available Waivers in Virginia:

  • Technology Assisted Waiver
  • Building Independence Waiver

For more information about eligibility and services, contact your local Area Agency on Aging or the State Unit on Aging.

Virginia Highlights

  • 25 Area Agencies on Aging serve all localities
  • Virginia Navigator coordinates long-term services
  • Commonwealth Coordinated Care (CCC) Plus integrates care

Additional Resources

Alzheimer's Association - Virginia Chapter

Support groups, education programs, and resources for families affected by Alzheimer's and dementia.

Virginia Veterans Services

State Veterans Affairs offices and State Veterans Homes for veterans and their families.

Find State Veterans Homes

BenefitsCheckUp

Find federal, state, and local benefit programs for seniors with limited income in Virginia.

Check Eligibility